Who we are

Our website address is: https://discovercrm.co.uk.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Personal data captured when someone submits a contact form on this website is sent directly to my email address. All contact forms do not require an individuals name just the name of their business in order to protect their identity in case of data theft.

I do not use any information submitted through contact forms for marketing purposes nor do I share any information submitted through contact forms with any third party without the person’s express consent.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use several packages to provide website analytics data. These include Google Analytics, Jetpack and Monster Insights plugins for WordPress. Links to the privacy policies for each plugin are available here:

Google Analytics – https://policies.google.com/privacy?hl=en

Google Analytics operates a data retention policy. Currently, for this website, the user-level and event-level data associated with cookies, user identifiers, or advertising identifiers are retained for 26 months before being deleted on a monthly basis. Other aggregate data (from which it is not possible to personally indentify individual users) is retained indefinitely.

https://www.monsterinsights.com/privacy-policy/

https://www.jetpack.com/support/privacy

https://about.ads.microsoft.com/en-gb/resources/policies/microsoft-advertising-privacy-policy

http://microsoft.com/webmastertools/privacy-policy

These plugins are used for the purpose of analysing website traffic. They collect non-personally-identifying information that is usually made available via web browsers.

I may occasionally publish information about the global traffic on this website in a way that does not identify any individual visitor. This information is gathered for the purposes of monitoring the popularity of the different pages on this website.

Who we share your data with

I use WordPress plugins and software including Mailchimp in order to manage communications with persons who subscribe to this website. MailChimp stores this information on its servers. I have a comprehensive Data Processing Agreement in place with MailChimp which guarantees adequate data protection standards are applied to subscriber data.

Agile CRM holds customer data  in order to manage communications with persons who have ordered from this website. Agile CRM stores this information on its servers. I have a comprehensive Data Processing Agreement in place with Agile CRM which guarantees adequate data protection standards are applied to subscriber data.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

When marketing to subscribers of our mailing list their contact data is passed to 1and1 mailing services by myself and no one else can see or interact with this data. This data can be deleted when the user unsubscribes or requests their data deletion. 

Your contact information

Carlton Prescott, 44A Princes Street, Southport, Merseyside, PR8 1EQ

Additional information

This section includes some further information on more advanced areas of personal data management.

How we protect your data

The primary means of protecting your data include two-factor authentication, and regular training in data protection and practice.

I am the only person with access to the chance of an internal breach are minimal. The website security is further enhanced by a specific plugin that monitors each and every change to the website itself, who made it, when and to what effect.

This is particularly useful for monitoring for any unauthorised activity such as malicious attacks, in real time, to better ensure a timely response to any potential risk of a data breach.

Additional security is provided by way of a paid-for security plugin with a range of features and hands-on technical support.

Finally this website is firewalled to limit external access and geographic access is limited to a single country.

What data breach procedures we have in place

Security measure protect my systems from data breach , I have an internal reporting system which is designed to comply with the GRPR requirements in the event of an actual or suspected data breach.

What third parties we receive data from

Currently, I do not received data from third parties.

What automated decision making and/or profiling we do with user data

This does not take place on the personal data held on this website, either on an individual or an aggregated level.